TERMS AND CONDITIONS

Classes/Lessons


Only people aged 18 or over may attend the class/lesson. Payment to be made in full to secure booking. Dates to be confirmed between both parties once payment is confirmed. You may postpone the date with two weeks’ notice (only allowed once). Lessons can be transferred to one other person at the cost of £10 admin fee. 


Postponing of a Confirmed Booking


Classes/lessons may be postponed with no less than 2 weeks’ notice. A £10 admin fee applies if a date is not mutually agreed within 6 weeks of the original date. if no date is able to be confirmed within the 6 weeks, a 25% refund will be issued. Personal circumstances will be considered at Simon Braz’s discretion.


Cancellations


I do not offer cancellations or refunds, but you may rebook providing it is not less than two weeks before the date at the cost of a £10 admin fee (rebooking allowed only once). if you are unable to attend the rebooked date no refund will be issued. 


If in the event the class/lesson is cancelled due to any circumstances beyond our reasonable control (e.g., internet issues, illness) we will agree with you a suitable date to reschedule the class/lesson at no extra cost. If no date can be agreed, then a 50% refund will be issued.


Lateness


All classes/lessons are held over zoom, the meeting will be live 15 minutes prior to the start of the class/lesson. In the event you are late you will miss perhaps vital information needed for the class/lesson.


Reminders


Reminder emails will be sent 24 hours prior to the class/lesson.


Recipe Leaflets


Recipe leaflets will also be provided and sent via email after the class/lesson and are for your personal use only, they are not to be distributed or copied. 


Gift Vouchers


Will be sent via email once payment is confirmed. Vouchers are valid for 1 year and cannot be extended. All gift vouchers are non-refundable and non-returnable and cannot be exchanged for cash. 


Recording


No recording of lessons/classes are allowed without Simon Braz’s prior acknowledgement. If any recording is taken place during the class Simon Braz reserves the right to remove the participant(s) from the meeting. No refund will be issued.